A welcome from our CEO

With the COVID-19 pandemic sweeping across the globe at the start of the year, all our lives were drastically changed, and in the City of Salford, we were no different.

With lockdown and social distancing measures placed throughout the wider region for the foreseeable future, we have all had to quickly adapt to the ‘new-normal’.

However, through the challenges and the hard times the pandemic threw at us, Salford came together to overcome them, and a feeling of community spirit shone through.

With stories of people helping each other throughout the city and sparing their own free time to help out at food banks and charities, the Spirit of Salford has never been stronger. We’ve also been playing our part, making 43,633 calls to our vulnerable residents to check on their welfare.

“A year that called for creative thinking to overcome new challenges”

Of course, the changes affected us at Salix too - but this allowed us to think creatively about how we could adapt our plans to fit in this new way of life.

This year saw us celebrate our fifth anniversary and the completion of a £77.87 million programme to improve all of your homes. We also launched our Customer Committee to scrutinise our services, held our third annual Love Your Neighbourhood Week, and unveiled our improved MySalix online customer portal.

This issue celebrates everything we've overcome as a city this year and shines a light on some of those special stories - we hope you enjoy it.

Features

The abandoned building that has transformed the lives of Salford families

The Bread and Butter Thing

Our 2020 Springboard Heroes

Loving your neighbourhood

From barristers to baristas, introducing our new Customer Committee

"MY APPRENTICESHIP REALLY HELPED ME TO GAIN CLARITY ON WHAT CAREER PATH I WANTED TO GO DOWN. IT TRULY GAVE ME THE BEST START TO MY CAREER."

ADDRESS

Salix Homes, Diamond House, 2 Peel Cross Road, Salford M5 4DT

FREEPHONE

0800 218 2000

EMAIL

WEBSITE

LOG IN OR SIGN UP TO A MySalix ACCOUNT

You can now manage your tenancy online, at any time.

Schedule repairs, check rent statements, make payments, report problems and track your cases in real-time.